PURCHASE PROCEDURE(FOB)
1. Customer Inquiry
Feel free to reach out to us via email, phone, or online platforms to inquire about our product. The inquiry may cover intended use (e.g., residential, office, worker dormitory), style, structural type (e.g., timber structure, container module), material requirements, and basic functional needs. We will provide an initial product introduction, including style photos, specifications, and performance features, to help the customer understand the product.
2. Requirements Confirmation
We will be communicating further to confirm specific requirements such as house dimensions, materials, and interior configurations. Certain design sketches or models will be provided for reference.
3. Quotation and Contract
We will provide a customized quotation based on the customer's requirements, detailing price breakdowns (e.g., material costs, production fees, shipping costs). The quotation includes payment terms (such as deposit, progress payment, and final payment), delivery schedule, packaging methods, and mode of transport. After the customer confirms the quotation and accepts the terms, a formal contract is signed, with an initial deposit usually required to secure production arrangements
4. Production and Manufacturing
Once production begins, our manufacturing team procure materials and starts constructing the prefabricated house according to the design and technical requirements. Throughout production, multiple quality checks are conducted to ensure compliance with standards (e.g., structural integrity, corrosion resistance, fire resistance). For large orders, customers may choose to send a representative for mid-production quality checks to ensure the final product meets contract specifications.
5. Export Declaration
After production is completed, We will arrange the export documentation, including the commercial invoice, packing list, certificate of origin (CO), product quality certification, and any additional certifications required (e.g., CE certification). These documents must meet the import requirements of the customer's country or region and ensure smooth clearance through Chinese customs. The supplier may also arrange insurance to cover potential damages during transit.
6. Shipment
After completing export and customs procedures, we will help our custom choose a logistics company to arrange the shipment. Before shipment, we will ensure protective packaging to prevent damage during transit. Once shipped, the logistics company will provide the Bill of Lading and tracking information to the customer to arrange import customs clearance and storage in advance of the goods’ arrival. The client can arrange a vedio inspection or inspect through proxy agent. If the inspection is successful, the final payment is made.
7. Destination and Acceptance
Upon arrival at the destination port, the customer proceeds with customs clearance, paying any applicable duties and fees. After clearance, the customer inspects the goods to verify they meet the contracted specifications and quality standards. In the event of any quality or quantity issues, the customer should promptly contact the supplier to discuss a solution, such as replacements or additional shipments.
Contact Us
If you have any questions about our Policy, please contact us by e-mail albertcgy@gmail.com